Friday

5 things to do to seed social media into your marketing strategy.

While you might not be setting up your own social networking site; many of our advertisers still understand the value of the web or at the very least viral marketing. Social Media on the web is just viral advertising (through the computer). Knowing what you're talking about is always a plus, whether you're just talking about it or if you're trying to sell around the need.

So here are five things to do to seed social media into your marketing strategy.

Find your peeps. It's all about targeting. The goal is to comfortably intersect with your customers and prospects. In some cases, you can add social media elements to your Web site and to your marketing campaigns. In other cases, it makes more sense to go where they are already going. Think like an anthropologist. Find your people. Watch what they say and do. Look for patterns. Ask them what they like and what they want.

Dare to be embarrassed. Social media shifts control from brands to customers. It's about what they think and what they want; not what you're pushing. Some think you suck. But you knew that and it's okay. To embrace social networks is to risk being next to content that you don't control, to receive and respond to reviews and criticism you're not used to -- and possibly to take your brand not so seriously.

Lead with your long suit. Social networks give brands the opportunity to expose things they know, showcase expertise, present ideas or designs, float trial balloons and introduce personalities. It's an unparalleled chance to invite customers and prospects into your world. Don't underestimate how into your brand your best customers are. Don't be bashful. Put your people and your best stuff out there. Don't let the lawyers tell you otherwise.

Play around. We're in the early stages. There are no proven formulas and no real best practices. It's a real chance to play around by asking users to send in things, participate in contests, answer survey questions, sample products or services, download coupons, upload photos and who knows what else? Test and learn your way to greatness.

Play to the cheap seats.
Social media is like talk radio or old-fashioned telephone party lines. A tiny percent call -- but everybody is listening. The beauty of having friends and linkages is seeing what they are doing and watching them experiment from the sidelines. The numbers of passive and occasional users far outnumber the hardcore players, even among the younger demographic groups. But don't ignore them because they're getting off and getting their own ideas watching what goes on.

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